For any returns, you can contact us at info@mosaic-mfg.co.za, so that we can evaluate the issue and process the return where it is applicable. In order to correctly evaluate the issue experienced, please include in your request:
- Product/s being returned, name, and relevant product information.
- Name and contact number on the order
- The purchase order or invoice number
- Pictures of the returned products where applicable
- Explanation of the issue and reason for return